Shipping policy
At Annapurna Story, we aim to deliver your orders promptly and efficiently. Please read our shipping policy carefully to understand our shipping practices and guidelines.
1. Shipping Locations
• We deliver across India. We do not currently offer international shipping.
2. Shipping Charges
• Shipping is free on all orders.
3. Delivery Timeframes
• As our pieces are made to order, orders are delivered within 7 to 10 business days after payment confirmation.
• Delivery times may vary depending on the destination and external factors such as holidays or natural disruptions.
4. Order Tracking
Once your order is dispatched, you will receive a confirmation by email, SMS, or WhatsApp with a tracking number to monitor the delivery status.
5. Delayed or Lost Shipments
If your order is delayed or lost, please reach out to us at hello@annapurnastory.com. We will assist you in tracking or resolving the issue promptly.
6. Undeliverable Packages
If a package is returned to us due to an incorrect address or refusal to accept delivery, we may charge additional fees for re-shipping the package.
7. Contact Us
For any shipping-related enquiries, please email us at hello@annapurnastory.com or message us on WhatsApp at +91 85858 33883.